Warranty terms – 1 year warranty on our products | somai.store

Warranty terms

At somai.store, we want you to feel confident when purchasing smart wearables and tech accessories.

We offer a 1-year warranty on all products, including smartwatches, smart rings, smart bracelets, RFID rings, AR glasses, AI glasses, AI sports glasses, wireless earbuds, earbuds, wireless headphones, headphones, portable speakers, voice amplifiers, podcast equipment, karaoke stations, FM radio amplifiers, alarm clocks, motorcycle intercoms, desktop chargers, mobile phone and tablet chargers, car chargers, coiled cables, charging cables, power banks, smart ring chargers, cases and wallets, screen protectors, finger holders, wrist straps, selfie stands, bicycle and motorcycle mounts, memory cards, repair kits, other mobile accessories, lighting for film and photography, GPS and Bluetooth tracking, and cleaning products. The warranty starts on the purchase date and covers manufacturing or material defects that were present at delivery or arose during normal use.

If a fault occurs during the warranty period, we will first inspect the product. Our first option is repair. If repair is not possible or economically reasonable, we will replace the product with an equivalent item.

Illustration for warranty terms showing a smartwatch inspection

What does the warranty cover?

* Manufacturing defects

* Material defects

* Defects that arise during normal use

* Faults not caused by external factors

What is not covered?

* Handling errors

* Accidents or improper use

* Normal wear and tear

* Damage caused by moisture, fire or other external factors

* Products modified or repaired by a third party

Faulty product claims

If you discover a fault with your product, please contact our customer service as soon as possible. Describe the fault and, if possible, include photos and your order number. Once your claim has been approved, we will repair the product or offer a replacement if repair is not possible.

Warranty and consumer rights

These warranty terms do not affect your statutory rights under Swedish consumer legislation. You always have the right to make a claim for original defects under applicable law. Feel free to explore our complete range or contact us if you have any questions about our warranty terms.